Our All-Weather Guarantee is the best in our industry. Hammock World sources the most durable components for our outdoor furniture - our products are weather-resistant against mildew, rot and rust for 5-years. Hammock World will repair or replace at our expense any ‘All-Weather’ hammock product which does not meet with our highest quality standard.
Our Weather-Proof Guarantee is outstanding in our industry. Hammock World sources the most durable components for our outdoor furniture - our products are weather-resistant against mildew, rot and rust for 3-years, and Hammock World will repair or replace at our expense any ‘Weather-Proof’ hammock product which does not meet our high quality standard.
All Hammock World hammocks and accessories are individually inspected and must pass our strict quality control before being dispatched. Please choose your hammock product wisely, as we are not able to refund if a customer changes their mind after the product has been purchased. In this instance we are only able to offer credit for an exchange and the customer will be liable for all freight costs.
Customers whos’ product has a genuine defect of material or less than acceptable quality of workmanship will be fully credited for all freight costs. Please note that if a product is used inappropriately - damaged, misused, abused or worn due to negligence or neglect, the damage will not be covered by our guarantee and the customer will be responsible for all repair and freight costs.
Our Guarantee does not cover mechanical abrasion to hammock cords resulting from consumer negligence, damage from pets, or inappropriate use by adults or children.
When leaving a netting hammock outside, caution must be exercised, as unexpected winds can result in cord damage from mechanical abrasion against walls, poles, trees, plants etc. When treated with the appropriate care all Hammock World products will provide many years of pleasurable service.
When exiting from a netting hammock attention must be given to clothing fasteners - buttons, buckles, Velcro etc which can catch on hammock cords and pull the hammock netting out of shape. When exiting from the Reclining Hammock, the optional Comfort Cushion will prevent this from happening and also maintain your hammocks' good looks. Hammock Care